Refund and Return Policy

We prioritize hygiene, safety, and quality in every product we deliver. Due to the sensitive and intimate nature of baby products, returns and exchanges are accepted only under specific conditions.

Eligibility for Returns & Exchanges

Returns or exchanges are applicable only in the following cases:

Manufacturing defects

Incorrect product received

This ensures that every baby receives a fresh, safe, and unused product.

Reporting an Issue

To initiate a return or replacement request:

The issue must be reported within 48 hours of delivery

A clear unboxing video is mandatory for verification

This helps us accurately determine whether the issue occurred during transit or packaging.

Non-Returnable Conditions

To maintain strict hygiene standards, products will not be accepted if:

The product has been used or washed

There is any baby scent, stains, or signs of wear

The item is not in its original condition

Even if reported within the claim window, such items are non-returnable and non-refundable.

Replacement Policy

Once the claim is verified and approved, we offer a 1:1 replacement

A free reverse pickup will be arranged for defective or incorrect items

💰 Refund Policy

Refunds are issued only if a replacement is not possible

Approved refunds are processed within 5–7 business days

The amount is credited to the original payment method

Need Help?

For any return or refund-related queries, feel free to contact our support team:

📧 Email: standarda1trading@gmail.com

📞 Phone: +91 6304519113